Company Mission
Orion Lending is a Nationwide Mortgage Banker, founded by proven industry leaders, who bring a legacy of success and ambition to the Mortgage Banking industry. At the core of our business philosophy is a commitment to extraordinary service, honesty, and clear communication. Our team is comprised of highly seasoned professionals who share Orion Lending's objective to revolutionize our partners' expectations. At Orion Lending, we combine innovative technology, a wide array of products and competitive pricing, to assist our network of originators grow and develop their referral business and clientele.
Position Summary
We are seeking a detail-oriented and analytical Senior Operations Analyst to join our team, focusing on our Loan Origination System (LOS) and corresponding processes. In this role, you will be responsible for gathering, analyzing, and documenting business development requirements that drive enhancements to our LOS. Your expertise will be critical in ensuring that our platform meets the evolving needs of the mortgage industry and delivers exceptional service to our clients.
Specific Duties and Responsibilities
• Requirements Gathering: Collaborate with stakeholders, including business leaders and technical teams, to elicit and document clear business development requirements for the LOS.
• Documentation Creation: Develop comprehensive Business Development Requirements documents that articulate functional and non-functional requirements for new features and enhancements.
• Stakeholder Engagement: Facilitate discussions and workshops to ensure a thorough understanding of business needs and user expectations.
• Analysis and Prioritization: Analyze and prioritize requirements based on business impact, feasibility, and alignment with strategic goals.
• Mock-ups and Prototypes: Create wireframes and mock-ups to visually represent proposed enhancements, ensuring alignment with user experience best practices.
• Validation and Testing Support: Collaborate with testing teams to ensure that new features meet documented requirements and quality standards.
• Process Improvement: Identify opportunities for process improvements within the LOS and contribute to strategic planning initiatives.
• Market Research: Stay informed about industry trends and competitor offerings to provide insights that inform system enhancements and strategic direction.
• Cross-functional Collaboration: Work closely with IT, operations, and compliance teams to ensure successful implementation and integration of new features.
• Project Management: Effectively organize and prioritize tasks to manage multiple projects, ensuring timely delivery and alignment with business goals.
Preferred Qualifications and Experience
• Industry Experience: Proven experience in the mortgage industry, particularly with loan origination systems and processes.
• Analytical Skills: Strong analytical skills with a focus on translating business needs into technical requirements.
• Regulatory Knowledge: Familiarity with regulatory requirements and standards in the mortgage industry, particularly regarding loan origination.
• Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with diverse stakeholders.
• Technical Proficiency: Familiarity with requirements management tools and methodologies.
• Project Management: Experience in project management and the ability to manage multiple projects simultaneously.
• Detail Orientation: Exceptional attention to detail, with a commitment to producing high quality documentation.
Physical and Work Conditions
Standard office environment, equipment, and tasks, including work at a computer terminal. This position requires partial sitting and walking throughout the day. Employees must be open to working overtime to complete assigned tasks.
Job Description
I have read and reviewed this job description, and I understand all essential job functions, duties, and responsibilities and can perform the functions outlined. I understand that my job may change on a temporary basis according to the needs of business.
.jpg)
.jpg)
