Hours: 8:00AM – 4:30PM (CT)
Location: Hybrid – Local to Dallas Office (Only Need to Go in Office for Special Events and Tradeshow Season)
Company Mission
Orion Lending is a Nationwide Mortgage Banker, founded by proven industry leaders, who bring alegacy of success and ambition to the Mortgage Banking industry. At the core of our business philosophy is a commitment to extraordinary service, honesty, and clear communication. Our team is comprised of highly seasoned professionals who share Orion Lending's objective to revolutionize our partners' expectations. At Orion Lending, we combine innovative technology, a wide array of products and competitive pricing, to assist our network of originators grow and develop their referral business and clientele.
Position Summary
The Marketing Coordinator is the first line of support when it comes to Marketing for Sales. This individual is responsible for providing best-in-class customer service in all aspects of their duties. Below you will find a breakdown of their obligations, not including any additional tasks or additional projects that may arise.
Essential Duties and Responsibilities
Include but not limited to the following responsibilities:
• Hybrid-Local to Dallas Office (only need to go into the office for special events and tradeshow seasons); Hours: 8-430 pm CT
• Serves as point of contact for all inbound inquiries to the Marketing Department
• Help manage tradeshows/company engagement events (from time to time)
• Acts as a subject matter expert and assists the sales team with navigating the marketing platforms and/or accessing materials as well as providing the necessary onboarding training to Sales
o In this role you will co-manage the current platforms:
• Company Store
• Hearsay Social
• Intranet – Website Updates and Maintenance
• Modex
• NextWave CRM (Creatio)
• STAR Marketing Studio for Brokers (CMS)
• STAR Marketing Studio for AE’s (CMS)
• Webflow – Website Updates and Maintenance
o Data management for this role includes (not limited to):
• Data Upload Assistance
• Transfer Requests
• Automated Email Drips
• Segmentation Lists
• Troubleshooting
o Training/Facilitation
• Serve as stand in presenter to VP of Marketing and Design and Sr. Marketing Coordinator
• Provide Training to Sales on STAR Marketing Studio
• Provide Training to Brokers on STAR Marketing Studio MARKETING COORDINTOR
• Manage Content Updates/Releases
• On-boarding/de-boarding – From adding individuals to platforms, creating business cards to sending the initial Welcome Email
• Works effectively independently with limited supervision
• Acts as Project liaison and brings all projects full circle including the launch.
• Fulfill Marketing Requests from Sales and/or Operations Partners as needed.
• Copywriting – Emails, SMS, Press Releases, Content for Video Series, Newsletters
Preferred Qualifications and Experience
• Bachelor’s Degree in Communications or Marketing or equivalent experience.
• Three-year minimum marketing / admin experience required
• Experience working in a fast-paced team environment
• Familiarity with Adobe Creative Suite (a plus)
• Strong written and verbal interpersonal-communication and business-relationship skills
• Detail oriented with strong organizational and follow-through skills
• The ability to self-start and embrace innovation
• Motivated team player
• Financial fluency (a plus)
• Technically Proficient
Physical and Work Conditions
Standard office environment, equipment, and tasks, including work at a computer terminal. This position requires partial sitting and walking throughout the day. Employees must be open toworking overtime to complete assigned tasks.
Job Description Acknowledgement
I have read and reviewed this job description, and I understand all essential job functions, duties, and responsibilities and can perform the functions outlined. I understand that my job may change on a temporary basis according to the needs of business.
As a Business Analyst, you will play a critical role in contributing to the development and enhancement of our loan origination platform and custom portal. Your work will directly impact our ability to deliver exceptional service to our clients and maintain our competitive edge in the mortgage industry.
Responsibilities
- Collaborate with stakeholders to gather and define requirements for system enhancements and new functions.
- Write clear, concise Functional Requirements documents for new system features and bug fixes.
- Create mock-ups for new system interfaces and enhancements.
- Validate and test system enhancements.
- Participate in the development and implementation of rules for loan processing and origination.
- Conduct troubleshooting and provide solutions for system-related issues.
- Complete comparison assessments between platforms to ensure accuracy throughout.
- Organize and prioritize tasks effectively to manage multiple projects simultaneously.
- Be responsible for documenting processes, procedures, and system functions.
- Contribute to our DevOps practices andcontinuous improvement efforts.
Qualifications
- Proven experience in the mortgage industry, particularly in areas related to loan origination and processing.
- Experience with rules writing with a solid understanding of loan origination platforms or custom POS portals.
- Strong organizational skills with exceptional multitasking abilities and excellent communication.
- Proficiency in Microsoft Excel.
- Technical writing skills are a significant plus.
- Familiarity with DevOps concepts and practices.
Company Mission
Orion Lending is a Nationwide Mortgage Banker, founded by proven industry leaders, who bring a legacy of success and ambition to the Mortgage Banking industry. At the core of our business philosophy is a commitment to extraordinary service, honesty, and clear communication. Our team is comprised of highly seasoned professionals who share Orion Lending's objective to revolutionize our partners' expectations. At Orion Lending, we combine innovative technology, a wide array of products and competitive pricing, to assist our network of originators grow and develop their referral business and clientele.
Position Summary
We are seeking a detail-oriented and analytical Senior Operations Analyst to join our team, focusing on our Loan Origination System (LOS) and corresponding processes. In this role, you will be responsible for gathering, analyzing, and documenting business development requirements that drive enhancements to our LOS. Your expertise will be critical in ensuring that our platform meets the evolving needs of the mortgage industry and delivers exceptional service to our clients.
Specific Duties and Responsibilities
• Requirements Gathering: Collaborate with stakeholders, including business leaders and technical teams, to elicit and document clear business development requirements for the LOS.
• Documentation Creation: Develop comprehensive Business Development Requirements documents that articulate functional and non-functional requirements for new features and enhancements.
• Stakeholder Engagement: Facilitate discussions and workshops to ensure a thorough understanding of business needs and user expectations.
• Analysis and Prioritization: Analyze and prioritize requirements based on business impact, feasibility, and alignment with strategic goals.
• Mock-ups and Prototypes: Create wireframes and mock-ups to visually represent proposed enhancements, ensuring alignment with user experience best practices.
• Validation and Testing Support: Collaborate with testing teams to ensure that new features meet documented requirements and quality standards.
• Process Improvement: Identify opportunities for process improvements within the LOS and contribute to strategic planning initiatives.
• Market Research: Stay informed about industry trends and competitor offerings to provide insights that inform system enhancements and strategic direction.
• Cross-functional Collaboration: Work closely with IT, operations, and compliance teams to ensure successful implementation and integration of new features.
• Project Management: Effectively organize and prioritize tasks to manage multiple projects, ensuring timely delivery and alignment with business goals.
Preferred Qualifications and Experience
• Industry Experience: Proven experience in the mortgage industry, particularly with loan origination systems and processes.
• Analytical Skills: Strong analytical skills with a focus on translating business needs into technical requirements.
• Regulatory Knowledge: Familiarity with regulatory requirements and standards in the mortgage industry, particularly regarding loan origination.
• Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with diverse stakeholders.
• Technical Proficiency: Familiarity with requirements management tools and methodologies.
• Project Management: Experience in project management and the ability to manage multiple projects simultaneously.
• Detail Orientation: Exceptional attention to detail, with a commitment to producing high quality documentation.
Physical and Work Conditions
Standard office environment, equipment, and tasks, including work at a computer terminal. This position requires partial sitting and walking throughout the day. Employees must be open to working overtime to complete assigned tasks.
Job Description
I have read and reviewed this job description, and I understand all essential job functions, duties, and responsibilities and can perform the functions outlined. I understand that my job may change on a temporary basis according to the needs of business.