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Current Turn Times

2.7.25 |  POSTED AT 9:06AM cT  |  Explorer

What are turn times?

The Turn Times are Service Level Agreements (SLAs) and are intended to be an estimate of when work will be completed to assist with setting expectations and communicating next steps. The below turn times are expressed in Business Days.

How does Orion Lending Calculate them?

Loans that are submitted to Orion by 3PM PST are considered received for that business day.
Loans that are submitted to Orion after 3PM PST are considered received for the next business day.

Loan Setup

Standard Setup

Purchase

1 Day

REFI

1 Day

TBD Turn Times may be delayed due to capacity. Please contact your AE for more details!

New Decision

FHA

Conventional

VA

VA IRRRL

USDA

Non-Agency

Purchase

1 Day

1 Day

1 Day

N/A

1 Day

2 Day

REFI

2 Days

2 Days

2 Days

2 Days

2 Days

3 Days

Complex Loans (Multi Packs)

Add 1 Day to Condition Review

Condition Review

FHA

Conventional

VA

VA IRRRL (FA ONLY)

USDA

Non-Agency

Suspense Condition Review

Purchase

1 Day

1 Day

1 Day

N/A

1 Day

2 Day

1 Day

REFI

2 Days

2 Days

2 Days

2 Days

2 Days

3 Days

2 Days

Complex Loans (Multi Packs)

Add 2 Days to Condition Review

final approval
Purchase

1 Day

REFI

2 Days

Closing - Docs out

Cutoff (EST)

Requested by Cutoff

Requested after Cutoff

Close by Cutoff

Close after Cutoff

CA

1PM

Same Day

1 Day

Other states

3PM

1 Day

2 Days

2 Days

3 Days

CLOSING - DOCS BACK

Funding Review - California

Funding Review - All Other States

Purchase

1 Day

N/A

REFI

1 Day

N/A

*NOTE: Our Turn Times equate to each stage of the loan process.

Status updates

Please reach out to your Orion Account Manager or refer to the current turn times in the STAR Portal™.