2.7.25 | POSTED AT 9:06AM cT | Explorer
The Turn Times are Service Level Agreements (SLAs) and are intended to be an estimate of when work will be completed to assist with setting expectations and communicating next steps. The below turn times are expressed in Business Days.
Loans that are submitted to Orion by 3PM PST are considered received for that business day.
Loans that are submitted to Orion after 3PM PST are considered received for the next business day.
Standard Setup
1 Day
1 Day
TBD Turn Times may be delayed due to capacity. Please contact your AE for more details!
FHA
Conventional
VA
VA IRRRL
USDA
Non-Agency
1 Day
1 Day
1 Day
N/A
1 Day
2 Day
2 Days
2 Days
2 Days
2 Days
2 Days
3 Days
Complex Loans (Multi Packs)
Add 1 Day to Condition Review
FHA
Conventional
VA
VA IRRRL (FA ONLY)
USDA
Non-Agency
Suspense Condition Review
1 Day
1 Day
1 Day
N/A
1 Day
2 Day
1 Day
2 Days
2 Days
2 Days
2 Days
2 Days
3 Days
2 Days
Complex Loans (Multi Packs)
Add 2 Days to Condition Review
1 Day
2 Days
Cutoff (EST)
Requested by Cutoff
Requested after Cutoff
Close by Cutoff
Close after Cutoff
1PM
Same Day
1 Day
3PM
1 Day
2 Days
2 Days
3 Days
Funding Review - California
Funding Review - All Other States
1 Day
N/A
1 Day
N/A
*NOTE: Our Turn Times equate to each stage of the loan process.
Please reach out to your Orion Account Manager or refer to the current turn times in the STAR Portal™.